Your Privacy Rights and Our Commitment to Protecting Your Personal Data

Introduction

At PRIME WELLNESS CARE, we value your privacy and are committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA). This Privacy Policy describes how we collect, use, and safeguard your personal data when you interact with our online store.

Information We Collect

Personal details such as your name, contact information (email address, phone number, physical address), and payment details when you make a purchase.
Browsing information collected automatically via cookies and similar technologies. For more details, please refer to our Cookie Policy.

How We Use Your Information

To process and fulfil your orders, including payment processing and delivery.
To provide customer support and respond to your enquiries.
To improve our website, products, and marketing efforts based on your usage and feedback.
To send you marketing communications if you have opted in (you may opt out at any time).

Data Protection and Sharing

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse.
We do not sell, rent, or trade your personal information with third parties.
We may share your information only with trusted service providers who assist us in operating our online store (such as payment processors or delivery partners), and only to the extent necessary for those services.

Your Rights

You have the right to request access to the personal data we hold about you, as well as to request corrections or deletions where appropriate.
You may withdraw your consent to marketing communications at any time by using the unsubscribe link provided in our emails.
For any privacy-related requests or questions, please contact us at info@primewellnesscare.com.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.